Frequently Asked Questions

Questions About the Kids Walk

What time and where do we meet?
Meet at 1:30 PM. Enter on Central Park West at 67th Street, walk through the Tavern on the Green parking lot, and head north. The meeting place is directly across the Drive, just slightly north of Tavern on the Green. See Directions for more information.

Do I have to register for the Kids Walk?
Registration is free, but all walkers must register for the event. You can register online or at the check-in table on the day of the event.  You will also need to complete and submit a hard copy of the Release of Liability and Publicity Consent waiver, which can be downloaded here, and is available in the Kids Walk brochure.  If you are under 18 years old and plan to register at the walk, have a parent or guardian sign the Release of Liability and Publicity Consent waiver and bring it to the event. 

Can you provide a sample fundraising letter?
Yes. A sample letter can be found here in Microsoft Word format.

Is there a rain date?
No, bring umbrellas if it's rainy or cloudy!

Is there a bathroom on site?

Yes, it's right by the meeting place.

Should I bring a water bottle?

Yes.

Are strollers allowed?

Yes!

How long is the Kids Walk and where does it go?

It's a little under 4.5 miles. See Directions for the walk path.

How long does it take?

Most people can complete the walk in under two hours.

How do I get a t-shirt?

Contact Us to order t-shirts for an entire team, or buy one at the Kids Walk for $10 while supplies last.

Are snacks available?

Yes. Cookies, brownies, and other snacks are available after the walk. Each team is encouraged to bring snacks to share!

Can I get a community service form signed at the Kids Walk, to show that I attended?

Yes. The check-in table will have generic forms, but please bring your own if your school requires a specific form.

Questions About Donations

Where should I mail donation checks?
You can either give your check directly to the participant walking in this year's Kids Walk for Kids with Cancer, or you can send your check to:

Memorial Sloan-Kettering Cancer Center
Attention: Kids Walk for Kids with Cancer
633 Third Avenue, 28 ^th floor
New York, NY 10017

Who should I make the check out to?

Memorial Sloan-Kettering Cancer Center. In the memo, please note "Kids Walk" and the walker or team you're supporting.

Is there a fundraising minimum?
No. But there is a suggested donation of $20 for all walkers who have not been sponsored.

Are donations tax deductible?
Yes, all donations are tax deductible.

Do all donors receive a receipt?
Yes. If you donate online, you will receive a receipt through the email account you provide. If you send in a check, Memorial Sloan-Kettering Cancer Center will send you a tax acknowledgement letter in the mail.

If I'm walking, can I bring my sponsors' donations to the walk?

Yes.

Do you accept cash donations?
Yes. Though we cannot provide a tax acknowledgement letter unless we have the donor's full name, address, and amount donated.

Can donations be made after the Kids Walk?
Yes. Donations can be made online or mailed to Memorial Sloan-Kettering Cancer Center (see address above). Please ask your donors to give before July 1!

Can the checks and cash I collect from my sponsors be added to my fundraising page?
Yes. As you collect cash and checks, please send them to Memorial Sloan-Kettering Cancer Center. They will be updated to your fundraising page. All cash and checks collected at the Kids Walk will be entered into your fundraising page after the event. Please be sure to include your donor form with the donations you've collected.

Can one check to be split amongst several walkers?
Single checks cannot be split amongst multiple participants and are non-transferable.

What is a Corporate Matching Gift and how do I apply?
Lots of companies offer a corporate matching gift program. When an employee makes a contribution to a non-profit organization, the company will match the same donation amount or more. If your company doesn't have a matching gift program, contact your human resources department about establishing one. Donors wishing to pursue a corporate matching gift from their employers must make a check payable to "Memorial Sloan-Kettering Cancer Center." Donors should not donate online through the Kids Walk web site, as those donations are not eligbile for the matching gift program. Please mail checks and matching gift forms to:

Memorial Sloan-Kettering Cancer Center
Attention: Kids Walk for Kids with Cancer
633 Third Avenue, 28 ^th floor
New York, NY 10017
Fax: 646-227-3535; Phone: 646-227-2926

For more information about MSKCC's matching gifts program policies, please contact us .

Still have questions?

Contact Us , and we'll get back to you with your answer.

Questions about customizing your fundraising web page

How do I add paragraph breaks to my welcome message?

To enter paragraph separations please remember that the welcome message needs to be in HTML format. Type <p> and </p> tags around your paragraphs. See example below: <p> Setting up your online account at Active Giving is the first step to supercharging your fundraising efforts. Based on your experience, we've learned it only takes a few simple steps to ensure a successful campaign. </p>

The web address that you provided to me is not working! Why do I get the following message?
Attention! Fundraiser could not be found or fundraising has been ended.

If you have changed your web address from the original that was provided, the "Attention!" message occurs. If it has not been changed and you receive the message, please contact clientsupport@activenetwork.com . Please include your name, user name, web address, and the issue as this will allow us to help you.

How do I upload a picture to my fundraising page?

1. Please make sure the image is 600 by 600 pixels and saved in either the jpeg or gif format in a easy to find location on your computer
2. Log in to your fundraising page
3. Once logged in, click on the "Customize My Webpage" tab.
4. Click on "Upload Images." A new window will open to choose image.
5. Click on the "Browse" button to choose your image.
6. Click "Upload."
7. Once the image is uploaded, scroll down to the bottom of the page and click on "Preview" or Save and Finish."

How do I add multiple photos to my page?
You can only upload one image to your fundraising page. If you have a photo or imaging-editing program, you may create a collage of pictures. Please save the collage as one .JPEG or .GIF image and upload it to your page. How do I change my goal amount? Click on the "Customize My Webpage" tab and scroll down to "Set a Goal" section. Enter desired goal amount in the provided box and click "Save and Finish" at the bottom of the page.

How do I change the layout and design of my fundraising page?
Click the "Change Layout Design" tab. Choose a template and then click "Save and Finish" located at the bottom of the page.

Answers to questions below will help you with sending emails from your fundraising page

How do I upload my address book to eliminate manually typing my contacts' email addresses?

Click "Send Emails" and then the "Manage Address Book" tab. Under "To: (Recipient's Email Address)" simply follow the instructions provided.

Is there a log of which I sent my emails to?
Yes. Click on the "Sent Mail" tab which will allow you to view four important aspects of sending emails: who you have sent emails to, who received them successfully, those that were undeliverable and those that are still pending.

Can templates be created so I don't have to write a new letter each time I wish to send emails?
Yes. Click the "Send Email" tab then "Create, edit templates." A new window will open (note: if it does not open a new window, please disable your pop up blocker).

1. Give your template a name to refer back to in the future. Example: My Fundraising Letter.
2. Create a subject, which will be the subject line that donors will see as the email's subject.
3. Customize a personal message that will be the template to send as emails to your donors.
4. To finish, click "Save template."
5. To send a test email to yourself, click "Mail Sample."
6. When emailing donors, select template in the drop down box located under the "Send Emails" tab.

Why have I not been receiving my email confirmations when people donate on my site?
It can take up to 48 hours for you to receive email confirmations. If it has been over 48 hours, please send an email to clientsupport@activenetwork.com . Please include your web address, contact information, and your inquiry.

Answers to questions below will help you view reports and see more information about your donations

Can I see who has donated and how much they donated?

Yes. Click the "View Reports" tab. All online donations and checks that were sent directly to Memorial Sloan-Kettering Cancer Center are available to view. You can choose to sort the list by name, online or offline amount, and date of donation.

Can I download this report?
Yes, at the bottom of the page there is an option to download reports. This will allow you to download the report into a spreadsheet.